What StockFlow does

StockFlow runs your warehouse floor from handhelds and phones:

• receiving against purchase orders,
• putaway,
• picking (pushed tasks or pick lists, in waves),
• pack & ship with GS1 SSCC labels and carrier rating,
• counts,
• pallets (LPNs),
• production issue and receipt,
• import containers with landed cost.

Supervisors get a console for waves, slotting, replenishment and audit. They also get an Order to cash view that follows each order through StockFlow, RouteFlow and CollectFlow.

Every stock movement maps to one SAP Business One document: goods receipt, transfer, issue, count adjustment, landed cost or production.

Release note (October 2026): in this release StockFlow’s SAP connection verifies the sign-in to your Service Layer, and stock documents are produced in simulated mode. Ask CSC-WORK when live posting will be switched on for your company.

Counts and putaway work offline. Picks are deliberately refused offline, so that two people cannot pick the same stock.

Roles

Signing in

Enter your Username and Password and tap Sign in. Operators can tap Scan a badge instead and scan their badge with the camera.

On the local network the handheld must trust your company’s certificate. If it does not, the camera will not open. Your administrator installs it once per device.

The home screen

The home screen greets you by name and shows a Work waiting card, then a tile for each task:

The header shows a back arrow, the offline-queue badge, push-to-talk, the connection indicator and your name and role.

Receiving

1. Scan a PO, or pick one from Open purchase orders.
2. Scan an item, then enter the Quantity and the Batch number (required for batch items).
3. Tap Add to receipt. Lines show Staged — not posted yet.
4. Repeat for every item. If you receive more than was ordered, StockFlow warns you.
5. Tap Commit receipt to post the goods receipt. Cancel receipt lets you keep scanning or discard what you have staged.

Putaway

1. Open Putaway. The In receiving list shows what is waiting.
2. Scan the item.
3. Scan the Destination bin.
4. Confirm. The bin-to-bin transfer is posted.

Picking

1. Open Pick. StockFlow gives you the next task from your queue. If the queue is empty, tap Check again.
2. Go to the From bin and scan it.
3. Scan the Item and the Batch, then confirm the Quantity. The suggested quantity is shown; case barcodes count as the full case.
4. Tap Confirm.
5. Problems:
   • Nothing there if the bin is empty,
   • Re-scan item for a bad scan,
   • pick short with a reason.
   Short picks raise a suggested count for a supervisor.
6. Where are you leaving it? Scan the drop location (staging lane, cart or carton), then tap Next task.

Voice picking: if it is switched on in My setup, StockFlow reads each instruction aloud. Tap Speak or say the check digit to confirm.

Pack & Ship (supervisors)

1. Pick the order.
2. Enter the carton weight and dimensions.
3. Tap Pack carton & assign SSCC. The GS1 label is generated.
4. Either:
   • Rate with CarrierSync to choose a carrier, or
   • Stage for RouteFlow to deliver with your own fleet.
5. Tap Confirm shipment.

Counting

1. Start a count: Cycle count, Directed count or Zero-bin check. Counts that pick discrepancies have suggested appear at the top; tap Count it or Dismiss.
2. Scan a bin to count, then enter the Counted quantity and tap Record.
3. When the sheet is complete, tap Post adjustments.

Counting works offline. The results are sent when the handheld reconnects.

Pallets & SSCC

Scan a pallet (plate), bin or item, then:

• Create a pallet,
• Add to plate or Remove from plate,
• Open or Close a pallet,
• Nest one pallet onto another,
• Merge two pallets into one.

Lookup & labels

• Lookup: scan or type an item or bin to see the stock. You can also Browse items or Browse bins.
• Relocate stock: enter the quantity, destination bin and reason, then tap Move stock.
• Print: choose the label type (Bin, Item, Pallet or SSCC) and the printer (network printer, site agent, or this device), then tap Print label. Recent labels can be reprinted.

Sync queue

Work captured offline waits here until the handheld reconnects. Sync now sends it straight away.

Anything the server rejects shows as Rejected — a supervisor must resolve. Do not use Clear from this device unless a supervisor has told you to: it deletes the unsent work.

Production

• Issue components: pick the works order, then the From bin, Quantity and Batch, and tap Issue to order.
• Receive finished: enter the Into bin, Quantity produced and Production batch, then tap Receive from production.

Containers & landed cost (supervisors)

1. Click New shipment and enter the bill of lading (BL / AWB), origin and currency.
2. Add container, then Add line from a PO for each purchase-order line in it.
3. Add fee for freight, duty, insurance and similar costs.
4. Apportion the fees per vendor or per container.
5. Click Post landed cost.

Console (supervisors)

Order to cash (supervisors)

This view follows orders across the Flow products. It has four tabs:

• Orders
• Handover to RouteFlow (Plan routes from these loads, Dispatch)
• Routes (Record delivery)
• Cash (Who to chase, Take payment in full)

StockFlow-specific Setup

My setup (everyone, per handset)

These switches apply to the handheld you are holding:

• Camera scanner, and Open the camera automatically
• Show lists before the camera
• Voice picking, Speak pick instructions and Play back confirmations
• Push-to-talk radio
• Confirm full-quantity scans automatically
• Sound and buzz on scan
• Larger text

How your work is set up shows, read-only, how work reaches you and where each setting comes from:

• work is pushed to you, or you pick from a list;
• scans post on commit, or as you scan;
• picks go to a staging lane, a cart or an SSCC carton.

Site (admins)

For each warehouse, choose:

• Work arrives: pushed to operators, or picked from a list,
• Scans post: on commit, or as scanned.

Each can be left at the company default. Bins come from SAP.

Users (supervisors and admins)

Add people with:

• a Username,
• a Full name,
• an email (optional),
• a password (leave it blank to issue a temporary one),
• Zones (blank = all zones).

Open a person to set their equipment, certifications, badge and handset defaults, or to Issue temporary password.

Email templates

• Dispatch notice and Packing list (to customers)
• Goods received and Receipt discrepancy (to vendors)
• Container arrived and Count variance report (to colleagues)